Fireflies.ai
AI meeting assistant that records calls, transcribes with high accuracy, summarizes action items, and syncs notes to CRM and apps.
Overview
Fireflies joins your calendar meetings or ingest uploads to produce searchable transcripts, highlights, and structured recaps. Its AskFred assistant answers questions about what was said and drafts follow ups, while integrations push notes and tasks to tools like Slack, Notion, HubSpot, and Salesforce. Team workspaces centralize conversations with folders, speakers, and permissions, and analytics surface talk time and sentiment to coach reps.
A free tier lets individuals try core capture; Pro unlocks unlimited transcription with higher storage and downloads, while business plans add collaboration and admin controls. Whether for sales, success, or research, Fireflies reduces manual note taking and speeds handoffs across teams.
Key features
- Calendar bot that auto joins Zoom Meet and Teams
- Upload audio or video files for instant transcripts
- AI summaries with action items topics and keywords
- AskFred Q&A assistant for fast retrieval
- Workspace search with speaker labeling and soundbites
- CRM and docs integrations including Salesforce HubSpot
- Analytics for talk time sentiment and coachable moments
- Admin controls SSO and domain capture on higher tiers
Best for
- Capture and summarize client calls for faster follow up
- Sync notes and tasks to CRM to reduce data entry
- Coach sales with talk ratios and objection snippets
- Archive interviews and user research for discovery
- Create training libraries of best call moments
- Share highlights to align product and marketing
- Automate post meeting emails and tickets
- Support compliance with centralized records
Capabilities
Bot and uploads
Join scheduled calls automatically or upload files to capture clean multi speaker transcripts with time stamps.
AI recaps and tasks
Produce structured highlights, action items, and topics that cut follow up time and keep teams aligned.
Integrations and CRM
Push notes and tasks to Salesforce HubSpot Notion Slack and more to reduce manual entry.
Coaching insights
View talk time sentiment and keyword trends to coach reps and improve call quality over time.
Frequently Asked Questions
How is Fireflies priced for individuals?
Public pricing lists a Free plan and a Pro tier from $10 per user per month billed annually with higher monthly rates if paid month to month.
Are transcripts truly unlimited on Pro?
Listings indicate Pro removes transcription caps while storage minutes per seat scale by plan; confirm current limits on the pricing page.
Does Fireflies work with my conferencing app?
Fireflies supports Zoom Google Meet Microsoft Teams and can ingest uploaded recordings for other platforms.
Can notes sync to my CRM automatically?
Yes, integrations push summaries tasks and links to CRMs and docs apps to streamline handoff.
Is there support for team permissions and SSO?
Business and Enterprise tiers add workspaces admin controls and SSO for larger organizations.
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