Otter.ai vs Fireflies.ai
Similarity31%
Otter.ai
Otter.ai is an AI meeting assistant for transcription and searchable notes, with a free Basic plan that includes 300 monthly transcription minutes, 30 minutes per conversation, and three lifetime audio or video imports per user, plus paid tiers for larger teams and admin controls.
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Fireflies.ai
AI meeting assistant that records calls, transcribes with high accuracy, summarizes action items, and syncs notes to CRM and apps.
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At a glance
| Otter.ai | Fireflies.ai | |
|---|---|---|
| Price | Free / $16.99 per user/month / $24 per user/month | Free / $10 per seat per month (annual) / $19 per seat per month (annual) / $39 per seat per month (annual) |
| Difficulty | Beginner | Beginner |
| Type | Web App | Web App |
| Status | Active | Active |
Otter.ai — Key features
- Basic plan entry: Free forever plan provides a clear starting point with published usage limits that support evaluation without payment
- 300 minutes per month: Basic includes 300 monthly transcription minutes which defines capacity for light personal or small team usage
- 30 minute conversations: Basic caps recordings to 30 minutes per conversation which impacts long meetings and workshops
- File import allowance: Basic allows import and transcription of 3 audio or video files lifetime per user for testing external recordings
- Meeting platform support: Otter positions itself for use with common meeting platforms so notes can be captured from live calls
- Searchable transcripts: Store transcripts in a searchable workspace so teams can retrieve decisions and context later
Fireflies.ai — Key features
- Calendar bot that auto joins Zoom Meet and Teams
- Upload audio or video files for instant transcripts
- AI summaries with action items topics and keywords
- AskFred Q&A assistant for fast retrieval
- Workspace search with speaker labeling and soundbites
- CRM and docs integrations including Salesforce HubSpot
Otter.ai — Best for
- Weekly meeting notes: Capture recurring meetings and keep searchable notes so decisions and action items do not get lost after the call
- Sales call review: Transcribe calls and search for objections commitments and next steps without replaying full recordings
- Project handoffs: Share transcripts and summaries with teammates who missed a meeting so alignment happens asynchronously
- Interview documentation: Record and transcribe interviews then extract quotes and themes for research and content work
- Training and coaching: Review transcripts to identify patterns and improve facilitation without relying on manual note taking
Fireflies.ai — Best for
- Capture and summarize client calls for faster follow up
- Sync notes and tasks to CRM to reduce data entry
- Coach sales with talk ratios and objection snippets
- Archive interviews and user research for discovery
- Create training libraries of best call moments
