Zoom
Video collaboration suite for meetings chat phone webinars and whiteboards with AI companion notes and summaries plus strong reliability across devices.
Overview
Zoom brings meetings chat phone and events together so teams can collaborate in one environment. Schedule or start a meeting with HD video, screen share and breakout rooms, then use the AI Companion to generate meeting summaries and action items so follow ups are faster. Team Chat keeps work moving between calls, Zoom Phone replaces legacy PBX for many customers, and Whiteboard supports async brainstorming.
Admins get granular controls for SSO retention and compliance, while users join from desktop mobile or browser with a lightweight client. Pro and Business plans extend participant limits, meeting length and cloud storage, and add advanced features like scheduling tools and managed domains. Zoom Rooms and Hardware Certified devices serve conference spaces, and SDKs let developers embed video into custom apps.
The platform focuses on reliability security and performance at global scale with data centers and encryption options that support regulated industries. For distributed companies, Zoom shortens decision cycles by making meetings easy to start and content simple to share and revisit.
Key features
- HD meetings with screen share breakout rooms and recording for reliable sessions
- AI Companion that creates summaries action items and assists with follow ups
- Team Chat integrated with meetings to keep decisions moving between calls
- Zoom Phone with cloud PBX features and call routing for modern workloads
- Whiteboard for async brainstorming and workshop style collaboration
- Admin controls SSO retention and compliance policies for governance
- Zoom Rooms and Certified devices to equip conference spaces globally
- SDKs and integrations to embed video and connect to your stack
Best for
- Run client demos with breakout rooms and recording for review later
- Create AI summaries after a cross functional planning session
- Replace legacy PBX with Zoom Phone to unify communications
- Run hybrid workshops using Whiteboard for async prep and follow up
- Host webinars and manage registrations for product launches
- Embed video into a mobile app using the Zoom Video SDK
- Use Team Chat to align on actions between scheduled meetings
- Equip meeting rooms with Zoom Rooms for one touch joins
Capabilities
Meetings and Chat
Start reliable HD video meetings with screen share recording and integrated chat so conversations stay organized and easy to revisit.
AI Companion
Generate meeting summaries next steps and quick drafts to reduce note taking and speed follow ups for busy teams and managers.
Phone and Rooms
Adopt cloud PBX and room systems for consistent calling and one touch joins which simplifies hybrid office operations at scale.
Admin and Security
Use SSO retention policies and encryption options so compliance teams can manage risk while users work securely every day.
Frequently Asked Questions
Public pricing lists a free Basic plan and a Pro plan that starts near $15.99 per user per month with regional variations and annual discounts.
Is AI Companion included?
AI Companion is available on eligible paid plans and may appear as an add on in some regions review the plan table for details.
Do I need to install the app?
You can join in the browser, the desktop and mobile apps offer the best experience for frequent users.
Can I host webinars?
Zoom Events and Webinars are available as add ons with capacities and pricing based on audience size.
Is Zoom Phone available globally?
Coverage varies by country, check the availability map and calling plan options before rollout.
Does Zoom support end to end encryption?
Zoom offers multiple encryption modes including end to end for meetings with supported limitations outlined in docs.
Can I embed video into our app?
Yes, the Zoom Video SDK enables custom experiences inside mobile and web apps.
Are there discounts for education or nonprofits?
