Shortwave
Gmail compatible email app with AI summaries suggested replies bundles and a keyboard first command palette so you triage and respond dramatically faster.
Overview
Shortwave presents email like chat, bundling related threads by topic and showing a compact timeline you can act on with the command palette. AI features summarize long conversations and propose on tone replies, cutting response time while preserving context. Labels and rules are simplified to reduce decision fatigue, and shared channels let teams work hiring or support inboxes together without messy forwards.
Multiple accounts are supported, notifications are tuned to priorities, and mobile and desktop clients keep everything in sync. For leaders, AI summaries make scanning project status effortless; for makers, keyboard control reduces clicks and context switches. A free plan gets individuals started, while paid tiers raise AI limits and collaboration features for teams that live in email.
Key features
- AI thread summaries and reply suggestions to speed up responses
- Chat style threads and bundles that group related messages
- Command palette and shortcuts for archive pin snooze and schedule
- Shared channels and mentions for collaborative inbox workflows
- Simplified labels and rules for predictable triage habits
- Multiple account support and tuned notifications across devices
- Mobile and desktop apps with fast sync and offline support
- Security documentation and enterprise ready practices
Best for
- Skim long vendor or client chains with instant summaries
- Clear backlogs quickly using the command palette only
- Run shared inboxes for hiring or support with mentions
- Schedule or snooze less urgent mail to protect focus time
- Unify personal and work Gmail accounts in one app
- Draft polite replies and send with minimal edits
- Scan summaries to prepare weekly status updates
- Adopt a free plan then expand limits as usage grows
Capabilities
Long Threads
Turn long multi party email chains into concise briefs and suggested replies to reduce fatigue and response time.
Bundles
Group messages by topic or sender so routine updates do not overwhelm critical items.
Command Palette
Archive pin snooze and schedule with consistent shortcuts to clear backlogs quickly.
Shared Channels
Work hiring or support inboxes together with mentions and visibility for teammates.
Frequently Asked Questions
Is there a free plan?
Yes, Shortwave offers a free tier and paid plans that expand AI limits collaboration and admin controls.
What is paid entry pricing?
The public page lists paid plans starting at $24 per month.
Does it work with Outlook?
Shortwave focuses on Gmail compatibility, check docs for any new provider support.
Are AI features optional?
Yes, you can disable summaries or reply assist per account or per thread.
Is my data secure?
Shortwave publishes security practices you can review before rollout.
Can I use only keyboard?
Yes, the app is designed to be fully navigable with shortcuts.
Will it replace my CRM?
No, but you can integrate via email and share threads in channels.
Does it support multiple accounts?
Yes, you can add and switch among several Gmail accounts.
