Loom
Async video messaging for work that replaces status meetings with quick screen and camera recordings AI summaries transcriptions and team level libraries.
Overview
Loom lets people explain work faster by recording screen camera or both then sharing a link instantly. Short videos replace long threads and many meetings because viewers can skim AI generated titles chapters and transcripts to jump to the useful part. Workspaces organize libraries by team or project while analytics show who watched and when.
The editor trims fillers removes silences and adds callouts so content is clear without heavy post production. AI features draft summaries action items and suggested replies that plug into task tools. Security settings control who can view comment or download and SSO makes onboarding simple for larger companies.
Loom’s value compounds as teams create a searchable knowledge base of how-to clips product demos code walkthroughs and customer updates that people can consume on their schedule instead of booking a room.
Key features
- Starter to Business plans: Start free then upgrade for unlimited recordings editor features and AI assistants across your workspace
- Instant links and embeds: Share or paste a URL in docs tickets and chats to stream without attachments or large files
- AI summaries and chapters: Generate titles key moments and action items so viewers land on the exact minute they need
- Inline comments and emojis: Collect feedback quickly and resolve questions without another meeting on the calendar
- Viewer insights: See watch time and engagement to learn which walkthroughs land and which need edits
- Editing without timelines: Remove silences blur sections merge clips and add callouts in minutes no heavy software
- Transcripts and captions: Accessible text that boosts search makes content scannable and helps localization
- Admin and security: SSO domains access controls and retention policies align Loom with company governance
Best for
- Ship status updates and demos that stakeholders watch on their time
- Record bug repros and code reviews so engineers align faster
- Create onboarding libraries of common processes for new hires
- Replace many customer kickoff calls with reusable walkthroughs
- Hand off design and research context with less meeting overhead
- Gather async feedback on drafts campaigns and prototypes
- Share support solutions that prevent repeat escalations
- Document how to steps that make playbooks living and searchable
Capabilities
Screen and camera
Capture your screen and face together then share an instant link that plays in browsers and embeds into docs and tickets.
AI chapters
Auto generate titles key moments and action items so viewers jump straight to what matters.
Fast cleanup
Trim silences blur sensitive bits merge clips and add callouts without a timeline heavy editor.
Workspace controls
Use SSO domain controls viewer permissions and retention to align with company security and policy.
Frequently Asked Questions
What does Loom cost to start?
There is a free Starter plan then Business begins at about $15 per user per month billed annually with an Enterprise tier for larger needs.
Can I record unlimited videos on paid plans?
Yes Business removes the Starter limits and offers unlimited recording time storage and advanced editing features.
Does Loom support captions and transcripts?
Transcription and captions help with accessibility and make videos searchable and skimmable for viewers.
How does Loom help reduce meetings?
Short explainers with AI summaries and comments replace many status and handoff meetings by making context on demand.
Is there SSO and admin control for larger companies?
Business and Enterprise add SSO domain control permissions analytics and retention for governed usage.
