Levity
No code AI for operations that parses emails and documents, extracts fields, classifies requests and triggers actions in TMS CRM ERP with human in the loop.
Overview
Levity focuses on back office speed by automating repetitive inbox and document work. Teams connect shared mailboxes and folders, then create AI blocks that detect a request, extract the needed fields, and either reply or push data into a downstream system. Logistics teams use it to quote spot loads, track and trace exceptions, collect missing documents, and create orders automatically.
Because rules change by customer, Levity lets operators review edge cases and update patterns without writing code. Dashboards report volumes, savings, and error rates so leaders can justify gains and keep humans where judgment matters. Pricing is tiered by actions and there is a free trial to test real flows before rollout.
Integrations cover email, spreadsheets, CRMs, and the platform’s own API so deployment fits existing stacks without large IT builds.
Key features
- AI blocks that classify requests and extract structured fields
- Email and folder connectors for quick deployment
- Human in the loop review for edge cases and training
- Templates for logistics quoting track and trace and orders
- Dashboards that show actions savings and error rates
- Outbound replies and webhook actions to downstream tools
- API for custom integrations when needed
- No code editor that ops can maintain themselves
Best for
- Reply to spot quote requests with extracted load details
- Create orders in ERP from structured emails and PDFs
- Escalate exceptions in track and trace automatically
- Collect missing POD or invoice documents from partners
- Tag and route support tickets by intent and priority
- Update spreadsheets or CRMs with extracted fields
- Trigger workflows based on customer specific rules
- Measure ROI from automated actions and reviews
Capabilities
Classify intents
Identify the type of incoming request so routing and SLAs are applied correctly in minutes not hours.
Structured fields
Pull load IDs amounts dates and entities from emails or PDFs to drive downstream steps.
Replies and webhooks
Send confirmations or push data to CRMs ERPs and spreadsheets based on rules.
Human review
Let operators approve edge cases and improve patterns over time without code.
Frequently Asked Questions
How does Levity pricing start?
A free trial is available and paid plans start around $49 per month with higher tiers by actions and enterprise options.
Do I need engineers to deploy a workflow?
No, operators use the no code editor and only call IT for optional API integrations.
What if a customer changes the required fields?
Update the block configuration and retrain extraction on examples without coding.
Can Levity integrate with our TMS or CRM?
Yes, use built in connectors or webhooks to connect to your systems of record.
How do we measure ROI after rollout?
Dashboards show actions volume accuracy savings and review rates for leadership tracking.
