Landbot
No code chatbot builder for web WhatsApp and Messenger with visual flows AI handoff and integrations that let support and marketing teams ship assistants fast.
Overview
Landbot helps teams design chat experiences without writing code. A drag and drop flow builder covers branching logic variables rich media and human fallback while AI blocks bring retrieval and LLM answers into conversations. You can publish to website widgets or extend into WhatsApp and Facebook with campaign tools.
Starter plans cover basic web bots and integrations while higher tiers add advanced operations payments and team features. A sandbox lets you prototype before buying. Use cases range from lead qualification and FAQ deflection to appointment booking and support triage.
For analysts the platform provides analytics goals and A/B tests so flows improve over time. Security and privacy features plus SSO options are available on upper plans making it viable for mid market deployments where governance matters.
Key features
- Visual flow builder with logic variables and conditions
- Website widget deployment with branding controls and goals
- AI blocks for retrieval and generative answers
- Human handoff inbox and integrations for live agents
- WhatsApp opt in tools campaigns and templates
- Integrations via Zapier webhooks Stripe and CRMs
- Testing goals and A B experiments to optimize flows
- Team roles and permissions on higher plans
Best for
- Qualify leads on landing pages and route to sales
- Deflect repetitive FAQs before human escalation
- Collect documents and schedule appointments
- Run WhatsApp campaigns with segmented follow ups
- Guide shoppers to the right product or plan
- Capture feedback NPS and support intent
- Launch onboarding checklists inside a chat UI
- Prototype and test flows before engineering builds
Capabilities
Flows and Variables
Compose rich conversations with branches variables conditions and media then test with a built in emulator before launch.
AI and Integrations
Answer from your knowledge base with retrieval or LLMs and connect to CRMs payments and webhooks to complete tasks.
Web and WhatsApp
Embed on site widgets or run WhatsApp campaigns with opt in tools templates and broadcast rules.
Goals and Experiments
Measure conversions run A B tests inspect drop offs and iterate flows to lift deflection and lead quality.
Frequently Asked Questions
Is there a free tier and what is the entry price?
Yes there is a free sandbox for prototyping and paid plans start around $36 per month on annual billing for the Starter plan.
Does Landbot support WhatsApp officially?
Yes dedicated WhatsApp tools cover opt in templates and campaigns alongside website chat.
Can I integrate my CRM and payment provider?
Starter includes basic integrations and higher tiers add Stripe and more advanced options through Zapier and APIs.
How do I hand off to a human agent when needed?
Use the team inbox or connect to your help desk so complex conversations escalate cleanly with history attached.
What analytics are available to improve flows?
Goals drop off maps and A B testing help you see where users stall and what variants perform better.
Does Landbot handle compliance and SSO for larger teams?
Upper plans include SSO options privacy controls and role based permissions suitable for mid market teams.
What volume limits exist on entry plans?
Starter lists chat and AI chat quotas with affordable overages so you can scale as traffic grows.
How hard is it to launch the first bot?
Most teams ship a useful web bot in hours by starting from templates and iterating with analytics.
