ChatBot.com
Drag and drop chatbot builder from LiveChat with AI features, integrations and a free trial, suitable for support and lead flows across web and messaging.
Overview
com helps teams design conversation flows with a visual builder and augment answers with AI. You can deploy on your site, connect LiveChat for human handoff and integrate CRMs or email tools. Templates accelerate common cases like order status or appointment booking, while analytics track volume, resolution and fallback.
A free trial lets you prototype quickly and the Starter plan is priced for small teams, with higher tiers for collaboration and advanced reporting. Because it is part of the LiveChat ecosystem, setup for chat and help desk workflows is straightforward. Security controls include roles, audit logs and data retention options.
com to automate FAQs, qualify leads and triage requests before agents step in, improving response time without losing context.
Key features
- Visual flow builder with blocks actions and AI answer features
- LiveChat integration for smooth agent handoff with context
- Templates for FAQs bookings order status and lead capture
- Analytics for volume resolution fallback and satisfaction trends
- Integrations for CRMs email and webhooks to push data
- Roles and logs to manage collaboration and compliance
- Multi language support to serve global audiences
- Widgets and appearance controls to match your brand
Best for
- Automate customer FAQs and route complex issues to agents with context
- Qualify and capture leads then send to CRM with scoring
- Provide after hours coverage and callbacks with scheduling
- Offer order status updates and returns initiation on site
- Book appointments and send reminders across time zones
- Run promotions and surveys inside chat with simple logic
- Handle internal IT or HR queries for employees
- Collect feedback after interactions to measure CSAT
Capabilities
Visual Flows
Drag and drop blocks and AI answers to design flows without code for fast pilots and iteration.
Agent Transfer
Escalate to human support through LiveChat while passing conversation history and contact details.
Analytics
Track volume resolution fallback and trends to refine flows content and staffing.
CRMs and Webhooks
Push leads tickets or updates to your systems with connectors and callbacks.
Frequently Asked Questions
How does pricing start?
ChatBot.com offers a free 14 day trial and paid plans that start around $52 per month billed annually, confirm current monthly pricing on the site.
Does it require LiveChat?
No you can use the widget alone, but LiveChat integration improves handoff and reporting.
Can I build multilingual bots?
Yes content and detection support multiple languages for global sites.
Do you support bookings?
Templates and actions enable scheduling reminders and simple payments where supported.
Is data retained?
Retention periods and logs can be configured to meet policy and compliance needs.
