Freshworks Freddy AI vs Canva
Compare marketing AI Tools
20% Similar based on 3 shared tags
F
Freshworks Freddy AI
Freddy is Freshworks AI across support sales marketing and IT with copilots agents and insights that draft reply resolve and summarize across the Freshworks suite with per seat and per session pricing.
Pricing Free trial, Copilot add on per user, AI Agents per resolution pricing, Suite tiers vary by product
Category marketing
Difficulty Beginner
Type Web App
Status Active
C
Canva
All-in-one visual design suite with templates brand kits and Magic Studio AI for fast content creation across social video docs and print, used by individuals SMBs and enterprises worldwide.
Pricing Free / $14.99 per month
Category marketing
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Freshworks Freddy AI
freddycopilotai-agentsfreshdeskfreshchatitsm
Shared
marketingadsadvertising
Only in Canva
designtemplatesbrand-kitaimagic-studiovideo
Key Features
Freshworks Freddy AI
- • Copilot assistance in agent and rep UIs that drafts replies summarizes threads and recommends next steps which lifts speed and consistency for teams
- • Autonomous AI Agents that resolve intents across channels with per session pricing so leaders forecast savings from deflection accurately
- • Insights and quality tools that flag topics and gaps and estimate containment which guides article creation and bot training for service desks
- • Native Freshworks integration that keeps tickets contacts and SLAs aligned so reporting and routing remain consistent across modules
- • Security and admin controls that inherit roles SSO and audit logs from each product which simplifies governance for mid market and enterprise
- • Marketplace connectors that pull CRM and knowledge sources which enrich context so answers become more specific and on brand
Canva
- • Magic Studio AI tools for background removal resize and text to image inside the editor
- • Brand Kit with fonts palettes and logos to keep multi channel assets on brand
- • Real time collaboration with comments approvals and version history
- • Premium stock library of photos video audio graphics and templates
- • Multi format export for social video slides websites and print ready PDFs
- • Apps and integrations for publishing analytics and DAM connections
Use Cases
Freshworks Freddy AI
- → Ticket deflection with AI Agents where common intents are resolved before human touch and analytics track containment and satisfaction
- → Rapid drafting in busy queues where Copilot summarizes threads and proposes replies that agents edit which lifts throughput and reduces burnout
- → Sales email assistance where reps write natural outreach that stays on brand and ties back to CRM records for attribution and follow up
- → IT service ops where Copilot summarizes incidents change notes and assets so handoffs and shift changes keep context without long reads
- → Proactive knowledge management where Insights surfaces gaps and trending topics so teams prioritize articles and playbooks that reduce repeat work
- → Omnichannel rollout where native channels align routing SLAs and analytics for chat email and social with fewer vendor negotiations
Canva
- → Create social posts ads and reels at scale with on brand templates
- → Produce presentations with speaker notes animations and share links
- → Design print assets like flyers menus brochures and export CMYK PDFs
- → Generate AI images and copy to jumpstart campaigns and mood boards
- → Build short form videos with captions transitions and music in minutes
- → Maintain a shared brand hub that enforces fonts colors and usage
Perfect For
Freshworks Freddy AI
support leaders sales ops IT service managers and RevOps at companies standardizing on Freshworks who want embedded copilots autonomous agents and consistent analytics with predictable add on pricing and controls
Canva
creators marketers educators SMB teams and agencies needing fast on brand design with integrated AI content tools collaboration and multi format export
Capabilities
Freshworks Freddy AI
Copilot in Workflows Intermediate
AI Agents Professional
Insights and Quality Intermediate
Security and Apps Intermediate
Canva
Magic Studio AI Professional
Brand Kit and Controls Professional
Shared Workspaces Intermediate
Multi-format Export Intermediate
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