Chatfuel
WhatsApp Instagram and Facebook automation with flows AI replies broadcasts and CRM tools, official WhatsApp API partner with entry pricing suited to small teams.
Grok
xAI assistant with real time search and tool use, accessible through X Premium tiers and an API with usage based pricing.
Feature Tags Comparison
Only in Chatfuel
Shared
Only in Grok
Key Features
Chatfuel
- • Official WhatsApp Business API with templates opt ins and quality monitoring
- • Flow builder and AI replies to automate FAQs sales and support
- • Broadcasts and sequences with segmentation and A B testing
- • Inbox and assignment for agent handoff with conversation history
- • Integrations and webhooks to sync leads orders and events
- • Shop tools for catalogs payments and order updates where supported
Grok
- • X Premium access to Grok models
- • Native tool use and real time search
- • API with optional Live Search billing
- • Model and rate limits by plan tier
- • Web and mobile access inside X
- • Developer docs for model list and usage
Use Cases
Chatfuel
- → WhatsApp sales with catalogs order updates and cart recovery
- → Support deflection for FAQs with agent handoff on signals
- → Lead capture and qualification for ads and landing pages
- → Reengagement campaigns with reminders and promotions
- → Appointment booking reminders and confirmations
- → Instagram DM automation for creators and shops
Grok
- → Ask current events with citations
- → Embed Grok in research dashboards
- → Prototype agents that call tools
- → Use Live Search when freshness matters
- → Run ideation and draft content
- → Answer FAQs with real time lookups
Perfect For
Chatfuel
growth marketers ecommerce managers and service teams using WhatsApp Instagram and Facebook who need automation broadcasts and agent handoff with simple paid tiers
Grok
creators researchers developers and teams that want real time answers through X Premium and an API with predictable search costs
Capabilities
Chatfuel
Grok
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