Chatfuel
WhatsApp Instagram and Facebook automation with flows AI replies broadcasts and CRM tools, official WhatsApp API partner with entry pricing suited to small teams.
Pricing Free / Starts $20 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Botpress
Modern agent builder with visual studio knowledge tools channels and governance so teams ship AI chatbots fast control costs with AI Spend and scale from free PAYG to Plus and Team tiers.
Pricing Free / Starts $89 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Chatfuel
whatsappinstagramfacebookautomationbroadcastscrm
Shared
None
Only in Botpress
chatbotagentsstudioknowledgegovernancepaygrbac
Key Features
Chatfuel
- • Official WhatsApp Business API with templates opt ins and quality monitoring
- • Flow builder and AI replies to automate FAQs sales and support
- • Broadcasts and sequences with segmentation and A B testing
- • Inbox and assignment for agent handoff with conversation history
- • Integrations and webhooks to sync leads orders and events
- • Shop tools for catalogs payments and order updates where supported
Botpress
- • Visual studio and SDK for agent workflows
- • Knowledge ingestion tables and vector search
- • Multi channel deployment and web chat
- • Logs analytics and AI Spend tracking
- • Live agent handoff inbox and takeover
- • SSO RBAC audit trails residency controls
Use Cases
Chatfuel
- → WhatsApp sales with catalogs order updates and cart recovery
- → Support deflection for FAQs with agent handoff on signals
- → Lead capture and qualification for ads and landing pages
- → Reengagement campaigns with reminders and promotions
- → Appointment booking reminders and confirmations
- → Instagram DM automation for creators and shops
Botpress
- → Deploy a website concierge that answers FAQs and collects leads
- → Build internal assistants that search docs and tickets
- → Automate qualification routing and scheduling for sales
- → Provide 24x7 support for common requests with escalation
- → Create multilingual FAQ agents for global sites
- → Connect CRM and ERP actions for status updates
Perfect For
Chatfuel
growth marketers ecommerce managers and service teams using WhatsApp Instagram and Facebook who need automation broadcasts and agent handoff with simple paid tiers
Botpress
developers platform teams CX leaders and agencies who want a governed agent platform with observability and enterprise security
Capabilities
Chatfuel
Flows and AI Replies Intermediate
Broadcasts and Segments Intermediate
Agent Inbox Basic
APIs and Shops Intermediate
Botpress
Studio and SDK Intermediate
Logs and Spend Intermediate
SSO and Policies Professional
PAYG to Team Intermediate
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