Chatfuel
WhatsApp Instagram and Facebook automation with flows AI replies broadcasts and CRM tools, official WhatsApp API partner with entry pricing suited to small teams.
Pricing Free / Starts $20 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Botsonic
AI chatbot builder with agentic workflows knowledge ingestion and multi channel deployment so teams ship support and sales bots fast with spend controls and governance.
Pricing Free / Starts $16 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Chatfuel
whatsappinstagramfacebookautomationbroadcastscrm
Shared
None
Only in Botsonic
chatbotagentsknowledge-basecustomer-supportlead-capturegovernance
Key Features
Chatfuel
- • Official WhatsApp Business API with templates opt ins and quality monitoring
- • Flow builder and AI replies to automate FAQs sales and support
- • Broadcasts and sequences with segmentation and A B testing
- • Inbox and assignment for agent handoff with conversation history
- • Integrations and webhooks to sync leads orders and events
- • Shop tools for catalogs payments and order updates where supported
Botsonic
- • No code studio for flows prompts tools and branding
- • Knowledge ingestion via URLs files and sitemaps
- • Retrieval augmented answers with citations
- • Multi channel deployment and embeddable widget
- • Live agent handoff and ticket integrations
- • Spend analytics message quotas and alerts
Use Cases
Chatfuel
- → WhatsApp sales with catalogs order updates and cart recovery
- → Support deflection for FAQs with agent handoff on signals
- → Lead capture and qualification for ads and landing pages
- → Reengagement campaigns with reminders and promotions
- → Appointment booking reminders and confirmations
- → Instagram DM automation for creators and shops
Botsonic
- → Deflect repetitive support tickets with data grounded answers
- → Qualify route and schedule sales inquiries from web chat
- → Provide HR and IT self service for common internal requests
- → Offer guided product advice on pricing bundles and fit
- → Onboard users with policy answers and resource links
- → Run multilingual FAQ bots for global audiences
Perfect For
Chatfuel
growth marketers ecommerce managers and service teams using WhatsApp Instagram and Facebook who need automation broadcasts and agent handoff with simple paid tiers
Botsonic
CX leads support managers growth marketers and platform teams who need a governed chatbot stack with quick time to value and predictable costs
Capabilities
Chatfuel
Flows and AI Replies Intermediate
Broadcasts and Segments Intermediate
Agent Inbox Basic
APIs and Shops Intermediate
Botsonic
Studio and Prompts Intermediate
Knowledge and RAG Intermediate
Spend and Handoff Professional
SSO and Policies Professional
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