Chatfuel
WhatsApp Instagram and Facebook automation with flows AI replies broadcasts and CRM tools, official WhatsApp API partner with entry pricing suited to small teams.
Pricing Free / Starts $20 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Botsify
AI agent and chatbot platform for support lead gen and workflows with multichannel messaging documents search and schedules, available with a free trial and plans that start at small team budgets.
Pricing Free trial / $49 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Chatfuel
instagramfacebookautomationbroadcastscrm
Shared
whatsapp
Only in Botsify
chatbotagentsomnichannelleadgenknowledge-base
Key Features
Chatfuel
- • Official WhatsApp Business API with templates opt ins and quality monitoring
- • Flow builder and AI replies to automate FAQs sales and support
- • Broadcasts and sequences with segmentation and A B testing
- • Inbox and assignment for agent handoff with conversation history
- • Integrations and webhooks to sync leads orders and events
- • Shop tools for catalogs payments and order updates where supported
Botsify
- • Multichannel Messaging: Deploy agents on website WhatsApp Instagram Messenger SMS and more
- • Knowledge Grounding: Add documents and enable web search
- • Visual Builder: Create flows handoffs and quick replies
- • Agent Credits: Message based credits for budgeting
- • Integrations: Connect CRMs calendars and webhooks
- • White Label: Branded dashboard for agencies
Use Cases
Chatfuel
- → WhatsApp sales with catalogs order updates and cart recovery
- → Support deflection for FAQs with agent handoff on signals
- → Lead capture and qualification for ads and landing pages
- → Reengagement campaigns with reminders and promotions
- → Appointment booking reminders and confirmations
- → Instagram DM automation for creators and shops
Botsify
- → Support Deflection: Answer common questions and escalate to humans
- → Lead Qualification: Ask for details and route leads
- → Appointment Reminders: Proactive messages reduce no shows
- → Onboarding: Guide setup and capture feedback
- → Ecommerce: Help with returns shipping and offers
- → HR Service: Automate policy FAQs and requests
Perfect For
Chatfuel
growth marketers ecommerce managers and service teams using WhatsApp Instagram and Facebook who need automation broadcasts and agent handoff with simple paid tiers
Botsify
Support leaders, marketers, agency operators, and SMB teams who need omnichannel chat agents grounded in their content with credits analytics and white label options
Capabilities
Chatfuel
Flows and AI Replies Intermediate
Broadcasts and Segments Intermediate
Agent Inbox Basic
APIs and Shops Intermediate
Botsify
Channels and Flows Intermediate
Docs and Search Professional
CRMs and Webhooks Intermediate
Seats and Credits Intermediate
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