Talkwalker
What is Talkwalker?
Discover how Talkwalker can enhance your workflow
Key Capabilities
What makes Talkwalker powerful
Listening coverage
Talkwalker is built for social listening and media monitoring programs. Start by validating coverage for your markets, then create stable topic queries so trends remain comparable across weeks and campaigns.
Alerts and reporting
Custom reports and smart alerts help teams catch spikes and risks early. Define thresholds and routing rules so alerts create clear actions rather than constant noise for comms and marketing teams.
IQ Apps dashboards
IQ Apps provide use case driven dashboards that accelerate setup. Use them as templates, then tailor metrics and filters to your program goals and stakeholder reporting needs.
Blue Silk AI
Blue Silk AI is positioned as an AI layer to help interpret brand and audience signals. Validate sentiment and language performance in your key regions and use human review for high risk conclusions.
Key Features
What makes Talkwalker stand out
- Custom quote plans: Pricing is delivered via custom quote with plan families like Listen and Analyze for different program depth
- Unlimited users: Pricing page states unlimited users which supports broad stakeholder access without per seat planning
- Reports and alerts: Configure custom reports and smart alerts to detect spikes and emerging risks early
- IQ Apps dashboards: Use pre built dashboards to operationalize common use cases and speed adoption
- Blue Silk AI: AI layer helps interpret audience and brand signals and expand insight workflows
- Benchmarking tools: Compare performance across owned earned channels and against competitors
- Onboarding and training: Pricing page highlights professional onboarding and continuous expert led training
- Regional support: Comprehensive customer support in region supports enterprise rollouts across markets
Use Cases
How Talkwalker can help you
- Reputation monitoring: Track brand mentions and sentiment to detect crises early and coordinate response
- Campaign measurement: Measure share of voice and conversation lift during launches and seasonal pushes
- Competitive analysis: Benchmark against competitors to identify messaging gaps and market opportunities
- Product feedback: Analyze customer feedback themes to inform roadmap and prioritization decisions
- Influencer discovery: Identify creators and communities driving conversation for partnership planning
- Regional insights: Monitor local markets and languages to support global communications consistency
- Executive reporting: Deliver dashboards and recurring reports that tie conversation trends to business KPIs
- Agency delivery: Provide clients with standardized dashboards alerts and insight summaries as a managed service
Perfect For
brand managers, PR and communications teams, marketing analytics leads, social media teams, customer insights teams, agencies, market research teams, executives needing reputation and audience intelligence
Quick Information
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Frequently Asked Questions
Is Talkwalker pricing public?
What data and channels does Talkwalker cover?
How do we manage legal and brand risk with listening data?
Does Talkwalker integrate with workflows and reporting stacks?
How does Talkwalker compare to other social listening tools?
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