Glean
Glean is an enterprise Work AI platform that unifies search chat and agents over your company knowledge with connectors governance hybrid retrieval and analytics to answer questions and automate tasks across tools.
Aide
AI teammate for email and knowledge work that drafts replies, summarizes threads, and files tasks across tools, combining a clean triage UI with automations and policy controls.
Feature Tags Comparison
Only in Glean
Shared
Only in Aide
Key Features
Glean
- • Hybrid retrieval that blends keyword sparse and dense vectors so answers include relevant sources with citations people can verify easily
- • Connectors to common SaaS and on prem sources so the graph stays fresh and permissions remain intact without custom ETL pipelines
- • Permission aware results that mirror source ACLs and show only what a user can access which builds trust and protects sensitive data
- • Chat answers with citations and follow ups that synthesize across apps and link back to the original items for one click verification
- • Agent builder and orchestration that designs multi step flows with approvals so assistants can perform safe actions not just retrieve info
- • Analytics for content health and demand that reveal stale pages missing docs and common questions to fix in source systems quickly
Aide
- • Thread triage: Prioritize by urgency owner and customer impact so you clear the inbox with fewer context switches
- • Draft and summarize: Generate on-tone replies and concise thread summaries ready to edit and send quickly
- • Task routing: Convert emails into tasks notes or tickets across Asana Notion Jira and more with links back
- • Knowledge answers: Cite internal docs or previous tickets when answering recurring questions
- • Templates and tone: Save voice presets and snippets so replies stay consistent across the team
- • Admin policy: Configure data retention sharing rules and redaction for compliance needs
Use Cases
Glean
- → Onboarding and employee support where assistants answer how do I questions across HR IT and policy with citations and safe action flows
- → Sales and success preparation where search gathers account history product notes and tickets so teams enter meetings with full context
- → Engineering knowledge reuse where results span docs issues incidents and code with permission awareness to avoid oversharing risk
- → Marketing and comms planning where chat drafts briefs from scattered research and links sources for reviewers to validate claims quickly
- → Finance and ops reporting where agents pull metrics from systems and draft updates while routing approvals through established owners
- → Security and compliance programs where governance ensures least privilege and DLP while analytics surface risky stale or missing content
Aide
- → Triage a busy support or sales inbox with consistent tone
- → Turn feature requests into tracked tasks with links to conversations
- → Answer recurring questions with doc-cited responses
- → Summarize long threads before escalating to managers
- → Create digest notes of meetings and decisions from email
- → Standardize outreach sequences with templates and approvals
Perfect For
Glean
IT leaders knowledge managers department heads and cross functional teams that need permission aware search chat and agents over company data with strong governance connectors analytics and customization options
Aide
support leads account managers founders and ops teams who want faster triage on brand replies and clean handoffs into task systems
Capabilities
Glean
Aide
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