Chatbase
Train AI support agents on your content and integrate with chat widgets help desks and automations with a free tier and paid plans for higher volume and actions.
Grok
xAI assistant with real time search and tool use, accessible through X Premium tiers and an API with usage based pricing.
Feature Tags Comparison
Only in Chatbase
Shared
Only in Grok
Key Features
Chatbase
- • Ingest websites PDFs and docs to ground answers with citations and sources
- • Embed chat widget or connect channels for web and product support
- • AI actions to trigger tickets CRM lookups and workflows via APIs
- • Topic analytics to surface gaps deflections and improvement areas
- • Data controls with scopes environment keys and retention settings
- • Integrations for Help Scout Zendesk HubSpot Slack and more
Grok
- • X Premium access to Grok models
- • Native tool use and real time search
- • API with optional Live Search billing
- • Model and rate limits by plan tier
- • Web and mobile access inside X
- • Developer docs for model list and usage
Use Cases
Chatbase
- → Website support that answers FAQs and links to help articles with context
- → Authenticated product support with secure knowledge partitions
- → Order status checks refunds or bookings via AI actions and webhooks
- → Deflection of repetitive issues to free agents for complex cases
- → Partner or reseller portals served by brand specific knowledge
- → Self service for trials and onboarding with progressive discovery
Grok
- → Ask current events with citations
- → Embed Grok in research dashboards
- → Prototype agents that call tools
- → Use Live Search when freshness matters
- → Run ideation and draft content
- → Answer FAQs with real time lookups
Perfect For
Chatbase
support leaders operations owners and product teams that want grounded AI agents analytics and workflow actions to reduce response time and cost
Grok
creators researchers developers and teams that want real time answers through X Premium and an API with predictable search costs
Capabilities
Chatbase
Grok
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