Chatbase
Train AI support agents on your content and integrate with chat widgets help desks and automations with a free tier and paid plans for higher volume and actions.
Pricing Free / Starts $40 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Botsify
AI agent and chatbot platform for support lead gen and workflows with multichannel messaging documents search and schedules, available with a free trial and plans that start at small team budgets.
Pricing Free trial / $49 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Chatbase
ai-agentsupportwidgetintegrationsanalytics
Shared
knowledge-base
Only in Botsify
chatbotagentsomnichannelleadgenwhatsapp
Key Features
Chatbase
- • Ingest websites PDFs and docs to ground answers with citations and sources
- • Embed chat widget or connect channels for web and product support
- • AI actions to trigger tickets CRM lookups and workflows via APIs
- • Topic analytics to surface gaps deflections and improvement areas
- • Data controls with scopes environment keys and retention settings
- • Integrations for Help Scout Zendesk HubSpot Slack and more
Botsify
- • Multichannel Messaging: Deploy agents on website WhatsApp Instagram Messenger SMS and more
- • Knowledge Grounding: Add documents and enable web search
- • Visual Builder: Create flows handoffs and quick replies
- • Agent Credits: Message based credits for budgeting
- • Integrations: Connect CRMs calendars and webhooks
- • White Label: Branded dashboard for agencies
Use Cases
Chatbase
- → Website support that answers FAQs and links to help articles with context
- → Authenticated product support with secure knowledge partitions
- → Order status checks refunds or bookings via AI actions and webhooks
- → Deflection of repetitive issues to free agents for complex cases
- → Partner or reseller portals served by brand specific knowledge
- → Self service for trials and onboarding with progressive discovery
Botsify
- → Support Deflection: Answer common questions and escalate to humans
- → Lead Qualification: Ask for details and route leads
- → Appointment Reminders: Proactive messages reduce no shows
- → Onboarding: Guide setup and capture feedback
- → Ecommerce: Help with returns shipping and offers
- → HR Service: Automate policy FAQs and requests
Perfect For
Chatbase
support leaders operations owners and product teams that want grounded AI agents analytics and workflow actions to reduce response time and cost
Botsify
Support leaders, marketers, agency operators, and SMB teams who need omnichannel chat agents grounded in their content with credits analytics and white label options
Capabilities
Chatbase
Your Content Professional
AI Actions Professional
Deflection and Gaps Intermediate
Widget and APIs Intermediate
Botsify
Channels and Flows Intermediate
Docs and Search Professional
CRMs and Webhooks Intermediate
Seats and Credits Intermediate
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