Chatbase
Train AI support agents on your content and integrate with chat widgets help desks and automations with a free tier and paid plans for higher volume and actions.
Pricing Free / Starts $40 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Fini AI
Agentic support automation that learns from docs and product data to answer customer questions and resolve tickets with usage based pricing and guarantees.
Pricing Free trial, usage based from $0.69 per resolution
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Chatbase
ai-agentknowledge-basewidgetintegrationsanalytics
Shared
support
Only in Fini AI
agentragautomationcsat
Key Features
Chatbase
- • Ingest websites PDFs and docs to ground answers with citations and sources
- • Embed chat widget or connect channels for web and product support
- • AI actions to trigger tickets CRM lookups and workflows via APIs
- • Topic analytics to surface gaps deflections and improvement areas
- • Data controls with scopes environment keys and retention settings
- • Integrations for Help Scout Zendesk HubSpot Slack and more
Fini AI
- • Connects to help centers CRMs and product data
- • Retrieval grounded answers with tool use
- • Per resolution pricing model with guarantees
- • Escalation with transcripts and suggested steps
- • Analytics for CSAT deflection and gaps
- • Multi language support for global teams
Use Cases
Chatbase
- → Website support that answers FAQs and links to help articles with context
- → Authenticated product support with secure knowledge partitions
- → Order status checks refunds or bookings via AI actions and webhooks
- → Deflection of repetitive issues to free agents for complex cases
- → Partner or reseller portals served by brand specific knowledge
- → Self service for trials and onboarding with progressive discovery
Fini AI
- → Deflect repetitive how to and billing questions
- → Guide users through step by step troubleshooting
- → Trigger resets refunds or workflow actions safely
- → Prepare clean transcripts for human agents
- → Identify content gaps from failed answers
- → Offer multilingual support on chat and email
Perfect For
Chatbase
support leaders operations owners and product teams that want grounded AI agents analytics and workflow actions to reduce response time and cost
Fini AI
support leaders ops teams and product managers who want measurable deflection higher CSAT and grounded answers without building an in house agent stack
Capabilities
Chatbase
Your Content Professional
AI Actions Professional
Deflection and Gaps Intermediate
Widget and APIs Intermediate
Fini AI
Docs and history Professional
Tools and playbooks Professional
Analytics and CSAT Intermediate
Permissions and tone Intermediate
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