Onyx (formerly Danswer)
What is Onyx (formerly Danswer)?
Discover how Onyx (formerly Danswer) can enhance your workflow
Key Capabilities
What makes Onyx (formerly Danswer) powerful
Connect and sync
Connect wikis drives tickets and chat then mirror permissions and run incremental syncs that keep results current.
Cited responses
Return grounded answers with snippets and links so employees can verify context and follow up quickly.
Admin and tuning
Configure connectors ranking retention and auth while monitoring usage patterns to improve relevance and coverage.
Self host or cloud
Run the open community edition for full control or select managed cloud with SSO billing and enterprise support.
Key Features
What makes Onyx (formerly Danswer) stand out
- Connectors: Link docs wikis tickets and chat systems so search spans the sources employees actually use daily
- Permission sync: Respect access controls so users only see results they are entitled to which builds trust
- Grounded answers: Provide cited responses with links to originals so teams can verify context quickly
- Self host or cloud: Choose open community edition or managed cloud with SSO billing and enterprise support
- Customization: Extend with custom connectors prompts and ranking tweaks for domain relevance
- Observability: Track queries clicks and gaps to improve coverage and prioritize new connectors
- Incremental sync: Keep the index fresh without heavy reingestion and manage retention policies easily
- Developer friendly: APIs and SDKs allow embedding search and Q and A inside internal tools
Use Cases
How Onyx (formerly Danswer) can help you
- Answer policy questions with citations to source docs for trust
- Onboard new hires faster by surfacing tribal knowledge on demand
- Reduce duplicated Slack questions with a reliable internal answer bot
- Search tickets and PRDs at once to resolve incidents quickly
- Expose process steps buried in wikis and checklists to operators
- Create a single query box across drives chats and knowledge bases
- Embed enterprise Q and A into portals or support tools
- Run self hosted for full control or use cloud for speed and support
Perfect For
it administrators, platform engineers, knowledge managers, support enablement leads, security teams who need permission aware search with citations
Plans & Pricing
Free trial / $20 per user per month
Visit official site for current pricing
Quick Information
Compare Onyx (formerly Danswer) with Alternatives
See how Onyx (formerly Danswer) stacks up against similar tools
Frequently Asked Questions
How does Onyx pricing start?
Does it respect document permissions?
Can we extend it with custom sources?
Is there a strict cloud only path?
How are answers grounded to sources?
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