Fini AI
Agentic support automation that learns from docs and product data to answer customer questions and resolve tickets with usage based pricing and guarantees.
Pricing Free trial, usage based from $0.69 per resolution
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Botsonic
AI chatbot builder with agentic workflows knowledge ingestion and multi channel deployment so teams ship support and sales bots fast with spend controls and governance.
Pricing Free / Starts $16 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Fini AI
supportagentragautomationcsat
Shared
None
Only in Botsonic
chatbotagentsknowledge-basecustomer-supportlead-capturegovernance
Key Features
Fini AI
- • Connects to help centers CRMs and product data
- • Retrieval grounded answers with tool use
- • Per resolution pricing model with guarantees
- • Escalation with transcripts and suggested steps
- • Analytics for CSAT deflection and gaps
- • Multi language support for global teams
Botsonic
- • No code studio for flows prompts tools and branding
- • Knowledge ingestion via URLs files and sitemaps
- • Retrieval augmented answers with citations
- • Multi channel deployment and embeddable widget
- • Live agent handoff and ticket integrations
- • Spend analytics message quotas and alerts
Use Cases
Fini AI
- → Deflect repetitive how to and billing questions
- → Guide users through step by step troubleshooting
- → Trigger resets refunds or workflow actions safely
- → Prepare clean transcripts for human agents
- → Identify content gaps from failed answers
- → Offer multilingual support on chat and email
Botsonic
- → Deflect repetitive support tickets with data grounded answers
- → Qualify route and schedule sales inquiries from web chat
- → Provide HR and IT self service for common internal requests
- → Offer guided product advice on pricing bundles and fit
- → Onboard users with policy answers and resource links
- → Run multilingual FAQ bots for global audiences
Perfect For
Fini AI
support leaders ops teams and product managers who want measurable deflection higher CSAT and grounded answers without building an in house agent stack
Botsonic
CX leads support managers growth marketers and platform teams who need a governed chatbot stack with quick time to value and predictable costs
Capabilities
Fini AI
Docs and history Professional
Tools and playbooks Professional
Analytics and CSAT Intermediate
Permissions and tone Intermediate
Botsonic
Studio and Prompts Intermediate
Knowledge and RAG Intermediate
Spend and Handoff Professional
SSO and Policies Professional
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