Botpress
Modern agent builder with visual studio knowledge tools channels and governance so teams ship AI chatbots fast control costs with AI Spend and scale from free PAYG to Plus and Team tiers.
Pricing Free / Starts $89 per month
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Fini AI
Agentic support automation that learns from docs and product data to answer customer questions and resolve tickets with usage based pricing and guarantees.
Pricing Free trial, usage based from $0.69 per resolution
Category chatbots
Difficulty Beginner
Type Web App
Status Active
Feature Tags Comparison
Only in Botpress
chatbotagentsstudioknowledgegovernancepaygrbac
Shared
None
Only in Fini AI
supportagentragautomationcsat
Key Features
Botpress
- • Visual studio and SDK for agent workflows
- • Knowledge ingestion tables and vector search
- • Multi channel deployment and web chat
- • Logs analytics and AI Spend tracking
- • Live agent handoff inbox and takeover
- • SSO RBAC audit trails residency controls
Fini AI
- • Connects to help centers CRMs and product data
- • Retrieval grounded answers with tool use
- • Per resolution pricing model with guarantees
- • Escalation with transcripts and suggested steps
- • Analytics for CSAT deflection and gaps
- • Multi language support for global teams
Use Cases
Botpress
- → Deploy a website concierge that answers FAQs and collects leads
- → Build internal assistants that search docs and tickets
- → Automate qualification routing and scheduling for sales
- → Provide 24x7 support for common requests with escalation
- → Create multilingual FAQ agents for global sites
- → Connect CRM and ERP actions for status updates
Fini AI
- → Deflect repetitive how to and billing questions
- → Guide users through step by step troubleshooting
- → Trigger resets refunds or workflow actions safely
- → Prepare clean transcripts for human agents
- → Identify content gaps from failed answers
- → Offer multilingual support on chat and email
Perfect For
Botpress
developers platform teams CX leaders and agencies who want a governed agent platform with observability and enterprise security
Fini AI
support leaders ops teams and product managers who want measurable deflection higher CSAT and grounded answers without building an in house agent stack
Capabilities
Botpress
Studio and SDK Intermediate
Logs and Spend Intermediate
SSO and Policies Professional
PAYG to Team Intermediate
Fini AI
Docs and history Professional
Tools and playbooks Professional
Analytics and CSAT Intermediate
Permissions and tone Intermediate
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